Issues with PC

Issues with PC

By Carlos Novas:
Good Morning Veronica,

We helped Rose today with a Excel Activation ticket and noticed that her computer is very slow.

We serviced this Computer a few month ago replacing a screen, plan was also to add more memory but this model doesn’t support memory upgrade.

Rose is a Power user and this computer wont be able to sustain her work needs for too long.

We have the following options:

1- Do a Full Restore of the computer (reloading the software from 0). She might be prone to slowness again in a few months
2- Acquiring a New Apple Computer with good specs that will resolve the root cause of the problem.

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